Terms of Service – Mercury Steel World

Thank you for choosing Mercury Steel World! By visiting or using our platform, you agree to these terms, including our Privacy Policy, Return Policy, and any additional guidelines that may be issued over time. Please read through these terms carefully before using the site or making purchases.

This agreement is an electronic record as per the Information Technology Act, 2000, and related rules. It does not require physical or digital signatures and complies with Rule 3(1) of the IT (Intermediary Guidelines) Rules, 2011, requiring the publication of user policies for safe and informed use.

1. Introduction

Mercury Steel World LLP, based at Floor No.5/8,Flat No.28,Bobi Mahal, Vijay Nagar, Kandampathy, Salem, Tamil Nadu, IN 636005, operates this site (“Mercury Steel World”). Your use of our platform constitutes your acceptance of these Terms. By completing a transaction, you agree to follow our Privacy Policy, Return & Refund Policy, and any purchase-specific policies.

Definitions:

1.Affiliate: A company or entity under common control with Mercury Steel World.

Website: Our official platform (https://www.MercurySteelworld.com/) including associated applications, pages, and interfaces.

Profile: The personal account and information created by registering on our site.

Transaction: Any purchase of goods or services made on the site.

User Content: Contributions made by users, such as reviews, comments, and ratings.

You/User/Buyer: Any person or legal entity making purchases through our website.

GST: Goods and Services Tax under Indian tax law.

2. Products and Services

Mercury Steel World provides a wide selection of premium products. Occasionally, we may offer special discounts, vouchers, or coupons for use on our site. By using our website, you agree to these terms and related policies. In cases of conflicting policies, the following guidelines apply:

The Privacy Policy prevails over other agreements in privacy matters.

The Terms of Use supersede disclaimers or other site guidelines.

3. Access License

We grant you a personal, non-exclusive, non-transferable, revocable license to explore and shop on our site. This access is for personal, non-commercial use, and does not permit resale, unauthorized reproduction, or copying of site content.

4. Security and Liability

While we strive to provide a secure browsing experience, Mercury Steel World disclaims responsibility for third-party content on the site. Users should exercise caution and verify information shared by others.

5. Pricing and Payment

Prices on the site are in INR and exclude GST unless otherwise specified. It is your responsibility to provide accurate GSTIN details to claim tax benefits. We reserve the right to adjust prices in the event of errors or unforeseen issues. If an order is placed at an incorrect price, Mercury Steels may cancel it and issue a refund.

6. Product Availability

Product availability is subject to stock. If an item becomes unavailable after purchase, we reserve the right to cancel the order and provide a full refund.

7. Delivery Tolerance

Due to logistics, actual quantities delivered may vary by up to ±10%. Any differences in quantity will be reflected in adjusted payments or refunds.

8. Cancellation Rights and Safety Measures

Mercury Steel World may cancel orders at its discretion, including in cases of regulatory instructions or suspected fraud. Users are encouraged to take precautions when interacting with others online.

9. User Requirements

By using our platform, you confirm that you are at least 18 years old and legally able to form contracts under the Indian Contract Act, 1872. Mercury Steel World reserves the right to restrict access if a user is found to be underage or ineligible.

10. Account Information

When registering, you create a profile with necessary KYC and GST details. Maintain confidentiality of your username and password, as all actions under your account are your responsibility. Mercury Steel World reserves the right to remove content from profiles if it violates these terms or applicable laws.

11. Permitted Usage

The website is available for business (B2B/B2C) transactions. Registration is free, and you are expected to follow the site's policies. You agree not to post content that is harmful, misleading, or illegal.

12. Payment Processing

All payments to Mercury Steel World are processed directly through banking channels. Currently, a payment gateway is not available on the website, but we are working on implementing this feature.

13. Delivery Terms

Deliveries require a signed document acknowledging the condition of goods. Delivery times depend on product availability, location, and logistics partners.

14. Return Policy

For details on returns, refer to our Return Policy.

15. User Content

By posting User Content, you allow us to use and adapt it per our Privacy Policy. This helps us enhance our services and gain valuable insights.

16. Content Ownership

Content on this site belongs to Mercury Steel World or its licensors. You are welcome to download product information for personal use only, keeping proprietary notices intact.

17. Privacy

Your personal information is handled in line with our Privacy Policy, which is available on the website. We prioritize your privacy and comply with all applicable regulations.

18. Infringement Notification

If you believe your intellectual property has been infringed, contact us at support@MercurySteelworld.com with relevant details, including:

Description of the alleged infringement

Proof of ownership or exclusive rights

Contact information We take infringement claims seriously and will act promptly.

19. Breach of Terms

If you violate these Terms, we may suspend or terminate your access and take further action if necessary.

20. Third-Party Links

Our site may include links to third-party websites. Mercury Steel World is not responsible for the content or consequences of using these sites.

21. Disclaimer

The website is provided “as is” without warranties. Mercury Steel World is not liable for interruptions, errors, or damages arising from the use of the site.

23. Amendments

We may update these Terms periodically. Continued use of the website signifies acceptance of any changes.

24. Severability

If any part of these Terms is found invalid, the remaining terms remain effective. Waiver of any provision does not imply waiver of others.

25. Legal Relationship

Your use of the site does not create any partnership, joint venture, or employee relationship with Mercury Steel World.

26. Governing Law and Dispute Resolution

Disputes will be resolved by arbitration in Chennai, in accordance with the Arbitration and Conciliation Act, 1996, under Indian law.

27. Force Majeure

We are not liable for delays due to unforeseen events beyond our control, such as natural disasters or government restrictions.

28. Contact

In compliance with the Information Technology Act, 2000, our Grievance Officer can be reached at:

Address: Floor No.5/8, Flat No.28, Bobi Mahal, Vijay Nagar, Near SRK school, Salem – 636 005.

Email: admin@mercurysteelworld.com

Phone: +91-63844 45100

By using our platform, you acknowledge and agree to these Terms. We hope your experience at Mercury Steels is both enjoyable and secure!